Privacy Policy
Last Updated: 5 August 2026
Introduction
Medical Negligence Specialist is a trading style of Rees Clayton Solicitors (“Rees Clayton Solicitors”, “we”, “our” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled lawfully, fairly and transparently.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our services.
As a firm of solicitors, we recognise the importance of confidentiality and take our responsibilities under the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection legislation seriously.
By using our website or contacting us, you acknowledge that you have read and understood this Privacy Policy.
Who We Are
Medical Negligence Specialist is a trading style of Rees Clayton Solicitors, a firm providing legal services and specialist advice in relation to medical negligence claims.
For the purposes of data protection law, Rees Clayton Solicitors is the Data Controller responsible for your personal information.
Data Controller
Rees Clayton Solicitors
Trading Style: Medical Negligence Specialist
Address: The Ace Enterprise Centre, Cross Street, Nelson BB9 7NN
Telephone: 0330 053 6767
Email: info@reesclayton.co.uk
If you have any questions about this Privacy Policy or how we process your personal information, please contact us using the details above.
The Information We Collect
The information we collect depends on how you interact with us.
Personal Information
We may collect:
Your name.
Postal address.
Email address.
Telephone number.
Date of birth (where relevant).
Details about your enquiry.
Information relating to your legal matter.
Special Category Data
As we specialise in medical negligence claims, we may collect information concerning your physical or mental health, medical treatment and other information necessary to assess or progress your enquiry.
This information is classified as special category personal data and is afforded additional protection under UK GDPR.
We will only process this information where it is lawful and necessary to do so.
Technical Information
When you visit our website, we may automatically collect:
IP address.
Browser type and version.
Device information.
Operating system.
Pages visited.
Date and time of your visit.
Website usage information.
Cookie information.
How We Collect Your Information
We collect information when you:
Complete an online enquiry form.
Contact us by telephone.
Send us an email.
Request a callback.
Communicate with us through our website.
Correspond with us regarding a legal enquiry.
Browse our website.
Accept website cookies.
We may also receive information from third parties where you have authorised them to contact us on your behalf.
How We Use Your Information
We use your personal information to:
Respond to your enquiry.
Assess whether you may have a medical negligence claim.
Provide legal advice and services.
Communicate with you throughout your matter.
Verify your identity where required.
Comply with our professional and regulatory obligations.
Improve our services and website.
Prevent fraud and protect our systems.
Meet our legal and compliance responsibilities.
We will only process your personal information where we have a lawful basis to do so.
Our Lawful Bases for Processing
Depending on the circumstances, we process personal information on one or more of the following legal bases:
Your consent.
Taking steps at your request before entering into a contract.
Performance of a contract for legal services.
Compliance with our legal obligations.
Our legitimate interests in operating and improving our business, provided these do not override your rights and freedoms.
Where we process special category health information, we rely on the additional conditions permitted under UK GDPR and the Data Protection Act 2018.
Sharing Your Information
We treat all client information confidentially.
We may share your personal information where necessary with:
Barristers.
Medical experts.
Courts and tribunals.
Insurance companies.
Opposing solicitors where required.
Professional advisers.
IT service providers.
Secure document storage providers.
Regulatory bodies.
Law enforcement agencies where legally required.
We only share information necessary for the purposes of providing legal services or complying with our legal obligations.
We do not sell or rent your personal information to third parties.
Confidentiality
As a firm of solicitors, Rees Clayton Solicitors is subject to strict professional duties of confidentiality.
Any information you provide to us in connection with a legal enquiry will be treated as confidential unless we are legally required or authorised to disclose it.
Data Security
We take appropriate technical and organisational measures to protect your personal information from:
Unauthorised access.
Accidental loss.
Misuse.
Alteration.
Unlawful disclosure.
Destruction.
Access to personal information is restricted to those who need it for legitimate business purposes.
Although we use robust security measures, no online transmission can ever be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
Provide legal services.
Comply with legal and regulatory obligations.
Resolve disputes.
Enforce our legal rights.
Meet professional record-keeping requirements.
Once information is no longer required, it will be securely deleted or anonymised.
Your Rights
Under UK data protection law, you have the right to:
Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal information where applicable.
Restrict processing.
Object to certain types of processing.
Request the transfer of your personal data where applicable.
Withdraw consent where consent is relied upon.
We will respond to requests in accordance with applicable data protection legislation.
Cookies
Our website uses cookies to:
Improve website functionality.
Analyse website traffic.
Remember your preferences.
Enhance your browsing experience.
Monitor website performance.
You can manage your cookie preferences through your browser settings.
Further information is available in our Cookie Policy.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the content, security or privacy practices of those websites. We recommend reviewing their privacy policies before submitting personal information.
International Transfers
Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are implemented in accordance with UK data protection law.
Marketing
Where you have agreed to receive marketing communications, you may withdraw your consent at any time.
You can unsubscribe by following the instructions in our communications or by contacting us directly.
We will never send unsolicited marketing communications where we are not legally permitted to do so.
Changes to This Privacy Policy
We may amend this Privacy Policy from time to time to reflect changes in our services, legal obligations or regulatory requirements.
The most recent version will always be published on this page.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
Rees Clayton Solicitors
Trading as Medical Negligence Specialist
Address: The Ace Enterprise Centre, Cross Street, Nelson BB9 7NN
Telephone: 0330 053 6767
Email: info@reesclayton.co.uk
Complaints
If you have concerns about how we have handled your personal information, please contact us first so that we have the opportunity to resolve the matter.
If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk